Utility Payment Portal

The Village of Bergen, just a short drive from Rochester and Batavia, has a strong connection with its past, a clear eye toward its future and a deep sense of place. With its many Victorian homes, historic downtown, and sidewalks canopied by old-growth trees, people choose Bergen because they want the kind of life and values that characterize America's small towns.

NEWS you can USE

Hometown Heroes Banner Program
The Bergen Triangle Club, Ladies Auxiliary of the Sackett-Merrill-White American Legion, and the Friends of Bergen are proud to announce the Hometown Heroes Banner Program. The program serves as a tribute to recognize service men and women from Bergen who are currently serving our country in a branch of the military. Please click these links for more information and to apply.

Notice - Electric and Sewer Customers
Per executive order 202 of 2020 if you have trouble paying your bill after October 4th because you experienced a change in financial circumstances due to the COVID-19 State of Emergency, additional protections are available to you. You must contact us at 494-1513 in order to use these protections, which include the right to enter into a Deferred Payment Agreement to prevent future terminations or disconnections. You are entitled to enter into a Deferred Payment Agreement without any down payments, late fees, or penalties. Please contact us so that we may find the best way to assist you in your situation. 

Zoning Code Update Meeting
A special meeting of the Planning Board will be held on Wednesday, October 28th at 6:30pm at the Village Hall. The meeting will be a work session for the updates to the village Zoning Laws. Please RSVP at the Village Office if you plan to attend as space is limited due to COVID-19 restrictions.

Contact Us

Village of Bergen Office

Ph: (585) 494-1513
Fax: (585) 494-1730

Power and Sewer Emergencies

To report a power outage or sewer issue:
...during regular business hours, call the Village Office at (585) 494-1513
...after regular business hours, for Electric call Nick Booher at (585) 353-0981, for Sewer call Chris Fay at (585) 353-3659

To receive information on a power outage:
call (585) 234-1454 for a recorded update

Railroad Crossing Emergency

CSX: (800) 232-0144
Crossing ID No: 514213G
Milepost Location: QC 389.02

Gas Emergency

RG&E: (800) 743-1702
Customer Service Line: (800) 743-2110

Water Emergency

Monroe County Water Authority: (585) 442-2000


Download forms here for services frequently requested from the Village Office:

Need a Form That's Not Listed Here?

Contact the Village Office and we'll get you what you need!

Barbara Zinter
(585) 494-1513