Utility Payment Portal

The Village of Bergen, just a short drive from Rochester and Batavia, has a strong connection with its past, a clear eye toward its future and a deep sense of place. With its many Victorian homes, historic downtown, and sidewalks canopied by old-growth trees, people choose Bergen because they want the kind of life and values that characterize America's small towns.

NEWS you can USE

Public Hearing - Animal Control Law
On Wednesday, October 27th at 6:30pm at the Village Hall there will be a Public Hearing to discuss the proposed amendment to the Animal Control Law. Click the link to view the proposed changes.

Village of Bergen YouTube Channel
The Village has created a YouTube Channel to post videos of all Village meetings, including Board of Trustees, Planning Board and Zoning Board of Appeals. You can go to You Tube and search Village of Bergen, NY or Click This Link.

Bergen Oktoberfest and Historic Ghost Tour
On Friday, October 22nd from 7pm-9:30pm there will be Ghost tours held in Mt. Rest Cemetery and in Hickory Park there will be a band and food trucks starting at 6pm. Ghost tours are $10, tickets available at the Village Office.


Public Hearing - Zoning Law 
A Public Hearing will be help on Wednesday, October 27th at 6:30pm at the Village Hall to discuss the proposed Zoning Law update.  Copies of the proposed law can be obtained at the Village Office, or click the following link, proposed Zoning Lawproposed Zoning Map. Changes to zoning law from August 25th public hearing.

Notice - Electric and Sewer Customers
Per executive order 202 of 2020 if you have trouble paying your bill after October 4th because you experienced a change in financial circumstances due to the COVID-19 State of Emergency, additional protections are available to you. You must contact us at 494-1513 in order to use these protections, which include the right to enter into a Deferred Payment Agreement to prevent future terminations or disconnections. You are entitled to enter into a Deferred Payment Agreement without any down payments, late fees, or penalties. Please contact us so that we may find the best way to assist you in your situation. 


Contact Us

Village of Bergen Office

Ph: (585) 494-1513
Fax: (585) 494-1730

Power and Sewer Emergencies

To report a power outage or sewer issue:
...during regular business hours, call the Village Office at (585) 494-1513
...after regular business hours, for Electric call Nick Booher at (585) 353-0981, for Sewer call Chris Fay at (585) 353-3659

To receive information on a power outage:
call (585) 234-1454 for a recorded update

Railroad Crossing Emergency

CSX: (800) 232-0144
Crossing ID No: 514213G
Milepost Location: QC 389.02

Gas Emergency

RG&E: (800) 743-1702
Customer Service Line: (800) 743-2110

Water Emergency

Monroe County Water Authority: (585) 442-2000


Download forms here for services frequently requested from the Village Office:

Need a Form That's Not Listed Here?

Contact the Village Office and we'll get you what you need!

Barbara Zinter
(585) 494-1513